Matthew Arens, Air Force Reserve Command contractor Air Force Smart Operations for the 21st Century instructor, works with attendees during a week-long course at the 315th Airlift Wing at Joint Base Charleston. AFSO-21 is a dedicated effort to maximize value and minimize waste in its processes. The training’s objective is to establish a community of continuous process improvement that leverages the benefits of the collective experience, expertise, tools, and best practices. (U.S. Air Force Reserve photo by Michael Dukes)